Terms of Use

By using our website, you agree to the following terms of service.

Agreeing to use our website, you are automatically consenting to the following set out terms.

 

General information

Our website is for informing the user generally with advice and insight. Goldhill Finance Limited, in no case, is responsible or held in liability to you for loss or damage, directly or indirectly, which may result from your use (or misuse) of the content found within this site. The way you understand and use the information presented is your sole responsibility to take.

The website is available to all at no charge for usage. A person browsing this website will be deemed as a ‘user’ by contacting us in regards our services or if he or she is an authorized person on the behalf of another party. Accepting and adhering by these terms is a condition of website access. Should you choose to keep browsing then it is wholly assumed that you indeed accept the terms presented herein.

Goldhill Finance may change or update this information anytime and is not required to issue any prior announcement pertaining to such. If you are still using the website after the adjustment, it is presumed that you have accepted the revised terms given.

 

External links

We may provide you with such links to the websites of other parties as a convenience from time to time. This should not be taken as though we have checked or assumed any obligation of the linked sites, and, accordingly, does not control or maintain their content, quality, or legitimacy. If you decide to access a link outgoing to a third-party website, then this is done of your own choice and risk.

 

Use of our content

As a direct interactor of our site, you must not undertake or be willing to undertake in any of the following: unauthorised copying, adjusting, sharing, republishing, scraping, transmitting, creating damaging works from, or selling content, data, products, or services. In the event of any of these coming to fruition, they are only permitted so by obtaining direct consent in writing from us beforehand.

 

Updates to this page

Goldhill Finance, trading as bridgingloansuk.com, holds the final authority to amend these Terms & Conditions at its discretion whenever deemed appropriately. We recommend that you refer to this page frequently to be aware of any modifications – as by continuing to use or partake in our services, you adhere to not only these terms but also our privacy policy.

 

If you need to contact us

If any of your queries concern these Terms, the practices of our website, or your dealings with us, then you can send a message to info@goldhillfinance.co.uk.

Helping vulnerable people is one of our main concerns. If you are in need of help or guidance, do not hesitate to email or call.



 

Submitting any complaint

At Goldhill Finance Limited, we consider all complaints with great care and work with you to best find a remedy.

Should we receive any complaint, we will send you a written receipt notification of it within seven workdays.

We look at your concern thoroughly and aim to give you our final answer in writing within one month. If we cannot finish the resolution within that timescale, we will write to you and explain why and what progress has been achieved to that point in time.

We will do everything we can to give you our final response within eight weeks. If we are unable to, we will give you an approximate revised date when you can expect our final reply in full.

If after this period you are not wholly satisfied with our feedback – you can take the matter to the Financial Ombudsman Service (FOS) at: Financial Ombudsman Service (FOS); Exchange Tower; Harbour Exchange Square; London; E14 9SR.

Your case should be passed to them no later than six months after the date of our final communication.


Committed to you

We care about each and every client. Our mission is to deliver a service that is always honest, transparent, and respectful. If you bring forward a worry of any nature, we will quickly acknowledge it and treat it with the highest degree of professionalism, in a timely manner, to come to the solution that works best to your satisfaction,