Terms of Use

This website is provided for general informational purposes only. Goldhill Finance Limited does not accept any responsibility or liability, whether direct or indirect, for any form of loss or damage that may arise from the use – or misuse – of the information contained on or implied by this site. Users are solely responsible for how they choose to interpret or act upon the information provided.

This website is a free resource. By accessing or using this site, you confirm your understanding and acceptance of these Terms & Conditions. Your continued use of this website constitutes your full agreement to comply with all terms stated herein. Goldhill Finance reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Continued use of the site after any changes have been posted will indicate your acceptance of those revisions and your agreement to be bound by them.

At times, this website may include links to third-party websites for your convenience. Goldhill Finance has not reviewed all such external sites and does not accept responsibility for their content, accuracy, products, or services. Accessing any third-party websites linked from our platform is done entirely at your own risk.

You agree not to reproduce, modify, distribute, publish, display, perform, transmit, license, create derivative works from, or sell any content, data, products, or services obtained from this website without prior written consent from Goldhill Finance.

Goldhill Finance t/a bridgingloansuk.com reserves the right to update or change these Terms & Conditions at any time. We encourage visitors to review this page regularly to stay informed about any updates or adjustments. By continuing to use the site, you acknowledge that it is your responsibility to stay aware of changes to our Terms & Conditions and Privacy Policy.

If you have any questions regarding these Terms, our website practices, or your interactions with us, please contact us at info@goldhillfinance.co.uk.

We are committed to supporting individuals who may be considered vulnerable. You can also reach out to us directly via info@goldhillfinance.co.uk for any assistance or guidance.

Goldhill Finance Complaints Procedure

Upon receiving your complaint, Goldhill Finance Limited will confirm receipt within 7 working days.

We will carry out a thorough review of your concerns and aim to provide you with a final written response within 4 weeks of receiving your complaint. If, for any reason, we are unable to finalise our investigation within this period, we will contact you to update you on the progress.

We will make every effort to issue a final response within 8 weeks of receiving your complaint. Should we be unable to do so, we will write to explain the reasons for the delay and let you know when you can expect a full response.

If more than 8 weeks have passed since you first raised your complaint and you have not received our final response, or if you are unhappy with our response at any stage, you are entitled to refer the matter to the Financial Ombudsman Service (FOS) at the address below:

Financial Ombudsman Service (FOS)
Exchange Tower
Harbour Exchange Square
London
E14 9SR

You must refer your complaint to the FOS within six months of the date of our final response.

At Goldhill Finance Limited, every client matters to us. We are committed to ensuring you receive a service that is fair, transparent, and respectful at all times.

Should you ever wish to raise a concern, we will acknowledge it promptly and handle it professionally, efficiently, and with care until a satisfactory resolution is achieved.